These standards ensure that:
- The offer document and application form are easy to understand
- You are provided with all the facts you need to make an informed decision
- The facts are supported by the annual accounts and/or business plan for the society
- Nothing in the documents is purposefully incorrect, confusing or misleading
Societies are asked to sign a Code of Practice requiring them, among other things, to give the public a right of complaint to the Community Shares Unit.
Community Shares Scotland have trained a team of Scotland based Practitioners who can issue the Standard Mark. This ensures that the specific needs of Scottish enterprises are considered and met. Their details can be found in the Practitioner Directory if you filter for 'Scotland'.